- Name and Address
- Email address
- Phone number
- Credit/Debit Card Information
- Browser information and IP address
Thank you for visiting LensDirect.com (the “Site”) website which is operated by ArkNet Media LLC.We are strong believers in everyone's right to be left alone, to be allowed to live and make choices without the world studying every move, and we pledge to honor your privacy in every way we can. To better protect your privacy we provide this notice explaining our online information practices.
The Site will continue to send you important transactional correspondence such as expiration and refill notices, as well as any communications regarding financial transactions even if you unsubscribe from our marketing emails.
The use of advertising cookies sent by third-party servers is standard in the Internet industry. You may occasionally get cookies from our advertisers. LensDirect.com cannot and does not control these cookies.
Notwithstanding anything to the contrary we reserve the right to disclose any content, records, or electronic communication of any kind (including personal information or private electronic communication transmitted on our site): (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect the rights or property of LensDirect.com or its users, sponsors, providers, licensors, or merchants. The Site also reserves the right to reject any order or to request additional information from any customer.
The information regarding your order is always sent in encrypted format in order to protect against accidental disclosure. As an added safeguard, your credit card information is encrypted on our servers.
Personal information which you have supplied to us may be changed at any time. You can make the changes by accessing your on line account or by calling customer service at 1-800-LENS-1111 (1-800-536-7111)
|100% Satisfaction Guarantee:||If you're not satisfied we'll make it right, no matter the issue.|
|Fast Shipping:||Over 95% of all orders ship the same day.|
|Low Price Guarantee:||We'll match any authorized reseller's price*.|
|24/7 Customer Service:||Each order is verified with your doctor to ensure you get the right prescription.|
|Doctor Verification:||Each order is verified with your doctor to ensure you get the right prescription.|
|Contact Lens Experts Answer Every Call:||Every call is answered by an actual Contact Lens Expert-not a computer.|
|Triple Order Verification:||Triple verification to ensure you get exactly what you ordered.|
|Free Replacement:||Free replacement of any torn or damaged lenses.|
|Safe Online Ordering:||Every order is secure, confidential, and tamper-proof.|
|Easy 2-step Reordering:||Reorder your contacts in 2 easy steps.|
|Reorder Reminder:||Email notification when it's time to reorder.|
|Shop Where and When You Like||Order by Phone, or by Web.|
|FDA Approval:||100% FDA approval of every contact lens we sell.|
|Free Contact Lens Case:||A free contact lens case is included with every order.|