Contact Lenses
- Your satisfaction in our contact lenses is always guaranteed. We are proud of our
reputation. Our Goal is to deliver and deliver quality and excellent value to each
and every customer.
LensDirect.com contact lens warranty
- We guarantee that all of our lenses come in factory sealed containers. If you have
a problem with any lens purchased from us at any time, please remove the lens immediately
and let us know. We will process your return as quickly as possible. Follow the
steps outlined in our return policy.
If you feel that your lenses are defective, please enclose a photocopy of your prescription
when you return the lenses to us. If your lenses are determined to be defective
by the manufacturer, we will issue a store credit.
Within 30 days of delivery of a shipment, you may return any unopened merchandise
that's in its original condition purchased from Lens Direct, for a full refund.
Returns and Exchanges
- All orders must be returned within 30 days of delivery of a shipment, you may return
any unopened boxes or vials that are in original condition purchased from LensDirect
for a store credit or refund. We are currently unable to accept returns of opened
items not in original condition, or items returned more than 30 days after delivery.
If your prescription has changed LensDirect we will exchange unopened and unexpired
lenses of contact lenses.
If the exchange is for a product of higher value we will need your credit card information.
Mail all contact lens returns to:
LensDirect
2 East Merrick Rd
Valley Stream, NY 11598
|
